As Junior UX Design Manager, I am leading GARANTIEMAX's B2C warranty application redesign, transforming complex booking flows into an intuitive, user-friendly experience. Implementing a modular design system that improves navigation, simplifies data entry, and increases user engagement for kitchen appliance warranty management.
I am also leading the enhancement of GARANTIEMAX's B2B dealer and internal platform, strategically optimizing a comprehensive business tool for customer relationship management. Implementing key improvements to support dealer operations, access critical data, and inform the upcoming 2025 platform redesign.
Redesigned and currently maintain GARANTIEMAX's website, delivering a clean, minimalist digital presence that communicates the company's insurance products and values. Developed an intuitive information architecture that effectively serves B2B partners and end customers, positioning GARANTIEMAX as an innovative leader in warranty services.